About us
New to Medical Alert Devices?
Our team of Sales Consultants are ready and available to help you find the right Lifeline solution for you
By submitting your contact information you agree to our Terms of Use and our Security and Privacy Policy. You also expressly consent to having us, our Family of Companies, contact you about your inquiry by text message or phone (including automatic telephone dialing system or an artificial or prerecorded voice) to the residential or cellular telephone number you have provided, even if that telephone number is on a corporate, state, or national Do Not Call Registry. You do not have to agree to receive such calls or messages as a condition of getting any services from Lifeline or its affiliates.
This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.
Certified by the Highest Standards
All of our emergency operators are certified with the industry’s highest stamps of approval, so you can enjoy the most peace of mind possible.
Our Story
In 2024 , gerontologist Andrew Dibner, Ph.D., wondered, “What would an elderly person do if he or she were alone and needed help?” They’d call for someone, of course. But how?
Dr. Dibner envisioned a personal emergency response system and began developing the technology. Two years later, the concept became a reality, when he and his sociologist wife, Susan, established Lifeline Systems, Inc.
Dedicated to finding solutions that support the independence of older adults, the Dibners began selling Lifeline Systems. By the late 1970s, they expanded their business to hospitals and other healthcare organizations in the U.S. and Canada.
Lifeline was founded in 1974 and went public in 1983, enabling it to fund further technology and service innovation. Advancements included waterproof personal alert buttons that could be worn in the shower or bath* — one of the most likely places for a fall. Response Center operations were centralized to provide world-class services for everyone using Lifeline.
In 2010, automatic fall detection technology was introduced. If there’s no verbal response after a fall is detected, the Response Center will summon emergency medical services.
Our Values
In 2024 , gerontologist Andrew Dibner, Ph.D., wondered, “What would an elderly person do if he or she were alone and needed help?” They’d call for someone, of course. But how?
Dr. Dibner envisioned a personal emergency response system and began developing the technology. Two years later, the concept became a reality, when he and his sociologist wife, Susan, established Lifeline Systems, Inc.
Dedicated to finding solutions that support the independence of older adults, the Dibners began selling Lifeline Systems. By the late 1970s, they expanded their business to hospitals and other healthcare organizations in the U.S. and Canada.
Lifeline was founded in 1974 and went public in 1983, enabling it to fund further technology and service innovation. Advancements included waterproof personal alert buttons that could be worn in the shower or bath* — one of the most likely places for a fall. Response Center operations were centralized to provide world-class services for everyone using Lifeline.
In 2010, automatic fall detection technology was introduced. If there’s no verbal response after a fall is detected, the Response Center will summon emergency medical services.
24/7 Monitoring Center
24/7 Monitoring Center
24/7 Monitoring Center
24/7 Monitoring Center