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How it works
Our Award-Winning Medical Emergency Alert System
Axis Care offers the best home and on-the-go emergency alert systems on the market, ensuring you are covered 24/7. Here’s how our medical alert systems work to protect you in three simple steps.
Get Immediate Help in 3 Easy Steps
Press Your Medical Alert Help Button
All of Medical Guardian’s devices have clear, easily pressed buttons to connect with our medical monitoring center in seconds.
Fast, Reliable Response
Our state-of-the-art technology lets you connect with a highly trained emergency operator instantly.
Clear Reception Everywhere
With Nationwide AT&T or Verizon cellular service included, you are covered all over the map.
Comfortable and Durable Devices
Our lightweight, waterproof wearable devices powered by the longest lasting batteries available mean you live with confidence.
Usable No Matter Where You Are
Our in-home systems have the largest signal range on the market, offering almost four football fields of protection.
Connect with Our Emergency Monitoring Center
to Confirm Your Situation 24/7 Protection is Standing By
24 hours a day, 7 days a week, our U.S.-based emergency call operators are always here for you. When you push the button on your Medical Guardian device, you will receive instant help by an expert who will get you the help you need – emergency or not – right away. Our operators receive intensive training to handle any situation, so you’re in good hands.
That’s why the Medical Guardian system is rated #1, and why we were recently awarded the Silver Stevie® Award for Customer Service Department of the Year. We maintain the highest standards of service because you deserve peace of mind.
Receive Immediate Assistance
Help is on the Way
In the event of an emergency, a quick response matters. Your safety is our #1 concern, and if needed, we’ll immediately dispatch emergency personnel to your location.
If we can’t hear you through your device, we’ll call your designated phone number to confirm your well-being. Should we not be able to reach you, we’ll send emergency medical services to ensure your safety.
We recognize that not every situation calls for an emergency response. If you simply require an extra hand, our trained operators will alert family members, neighbors or friends in your Care Circle so that you can quickly get the exact type of assistance you need.
Frequently Asked Questions
A cell phone does not replace the need for a medical alert device. You or a loved one may not have access to Even simply dialing 9-1-1 in an emergency can be difficult because it may require putting in a passcode or getting facial recognition to work. In a real emergency, those precious seconds matter.